ITAM / Devices

QR Codes

Label every laptop with a scannable QR so Carlos can open Sophie's MacBook or verify fifty Engineering desks in an afternoon, not a spreadsheet.

Real-world scenario

Carlos Reyes · IT Admin at Bluewave Labs

Sophie's MacBook needs a label before Monday. Carlos generates QR codes for eight new Engineering laptops, prints them, and uses Audit Mode during the quarterly walk-through to hit 100% coverage.

Before you begin

  • ITAM access to Physical Assets → Devices and Asset Tagger
  • Devices registered in WorkVerge before generating QR codes

Overview

QR codes link physical hardware to WorkVerge records. Scan a label with a phone camera or the Asset Tagger scanner and you jump straight to the device detail page, no typing serials during audits. The Devices tab tracks coverage fleet-wide; Asset Tagger handles generation, printing, and audit workflows.

QR coverage banner

On the Devices tab, a banner summarizes how many devices have QR codes versus total count. Each type stat card also shows a ratio (e.g. "Laptop 118/126"). Carlos prioritizes types below 95% before Maya's quarterly sign-off, usually right after onboarding batches like Sophie's class of new hires.

Generate QR codes

  1. 1

    Check QR coverage on the Devices tab

    The banner shows devices with QR vs total (e.g. 118/126). Stat cards break coverage down by type. Laptop often lags right after a refresh wave.

  2. 2

    Click Manage QR Codes or open Asset Tagger

    Go to ITAM → Physical Assets → Asset Tagger → Bulk QR Generator. Select devices missing labels, filter by type or pick Sophie's new MacBook individually.

  3. 3

    Generate and print labels

    Download or print sheet labels. Carlos uses Avery 5160 sheets for laptops and smaller tags for monitors.

  4. 4

    Attach labels and verify with a scan

    Stick each QR on the device. Scan with your phone or Asset Tagger QR Scanner, you should land on the correct device detail page.

See Bulk QR Generator for advanced selection and label layout options. QR codes can also support desktop agent enrollment flows when paired with tokens from My Organization → Configurations → Agent Tokens.

Audit workflow

Carlos runs this every quarter on the Engineering and Sales floors:

  1. 1

    Open Asset Tagger → Audit Mode before the walk-through

    Carlos loads the Engineering floor list so each scan marks the device as verified during the quarterly audit.

  2. 2

    Scan QR on each desk

    Match assignee and serial to what's on screen. Fix mismatches inline via Edit on the detail page.

  3. 3

    Review unverified devices

    Audit Mode highlights laptops you didn't scan, missing labels, wrong floor, or devices not in WorkVerge yet.

Example rollout

Bluewave Labs: post-onboarding QR sprint

  • Gap: 8 new MacBooks (including Sophie Park) · 0 QR codes
  • Action: Bulk QR Generator → select by tag engineering-2026-hires
  • Result: Laptop coverage 118/126 → 126/126 in one afternoon
  • Verify: Audit Mode on SF HQ floor 3 · 0 unverified after walk-through

100% on assigned devices

Focus QR coverage on assigned Active laptops first. Spares in the closet can wait, but anything on someone's desk should scan cleanly before audit day.

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