ITAM / Devices

Devices

Track every laptop, desktop, and monitor at Bluewave Labs, assignments, QR labels, fleet health, and value, so Carlos can onboard Sophie and pass the quarterly audit without spreadsheet chaos.

Real-world scenario

Carlos Reyes · IT Admin at Bluewave Labs

Sophie Park starts Monday with a new MacBook Pro 14". Carlos needs to register it, assign it to her, print a QR label, and confirm Engineering's fleet matches what Asset Groups shows before Maya's quarterly laptop audit.

Before you begin

  • ITAM license with access to Physical Assets
  • Inventory types set up (e.g. Laptop, Monitor) before adding devices

Overview

Devices live under ITAM → Physical Assets → Devices. Each record ties to an inventory type (Laptop, Desktop, Monitor, etc.), a workplace, and optionally an employee. Stat cards at the top break down counts by type and show QR coverage so you know what still needs a physical label before audit day.

Bluewave Labs: typical week for Carlos

  • Monday: Add Sophie's MacBook Pro 14" (serial C02XL9…), assign to Sophie Park, SF HQ
  • Wednesday: Filter laptops with missing QR codes; bulk-generate labels in Asset Tagger
  • Friday: Compare Engineering Laptops vs Sales Laptops asset groups before the quarterly audit

What you can do

Before the quarterly audit

Aim for 100% QR coverage on assigned laptops. Carlos runs Audit Mode in Asset Tagger to confirm physical labels match WorkVerge records, much faster than walking the floor with a clipboard.

Getting started

If Physical Assets is new at Bluewave Labs, Carlos usually follows this order:

  1. Create inventory types (e.g. MacBook Pro 14", Dell Latitude 5540) so the device form has consistent categories
  2. Add a device with serial number, workplace, and assignment when you know the owner
  3. Generate a QR label from Asset Tagger and attach it to the hardware
  4. Create asset groups (e.g. Engineering Laptops, Sales Laptops) so you can compare fleets before refresh cycles

How-to guides

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