ITAM / Devices

Device List & Filters

Find any laptop in seconds, by serial, assignee, workplace, or QR status, so Carlos can prep Engineering and Sales fleets before the quarterly audit.

Real-world scenario

Carlos Reyes · IT Admin at Bluewave Labs

Maya asked for a laptop count by department before the Q2 audit. Carlos filters Active laptops, compares Engineering vs Sales workplaces, and spots twelve devices still missing QR labels.

Before you begin

  • ITAM access to Physical Assets → Devices
  • Devices already registered in WorkVerge

Overview

The Devices tab combines stat cards and a searchable table. Stat cards summarize counts by inventory type. Laptop, Desktop, Monitor, with percentage of total and QR coverage per type. The table below is where Carlos spends most of his time: finding Sophie's new MacBook, listing unassigned spares, or isolating everything still missing a label before audit week.

Stats cards

At the top of the Devices tab, each type gets a card showing total count, share of fleet (e.g. "Laptop. 62%"), and QR ratio (e.g. "118/126"). A collapsible section lists types with zero devices, useful when you added inventory for a future refresh but haven't received hardware yet.

Bluewave Labs: Q2 audit snapshot

  • Laptop: 126 total · 94% of fleet · QR 118/126
  • Desktop: 8 total · Engineering lab only
  • Monitor: 41 total · mixed Sales + Engineering
  • Zero-count: Tablet (inventory ready, no devices yet)

Table & columns

Default columns include:

  • Device name. Click to open detail
  • Serial number. Primary audit identifier
  • Type. Inventory category
  • Status. Active, Inactive, Maintenance
  • Workplace. Physical location
  • Assigned employee. Current owner or blank
  • QR status. Whether a label exists
  • Actions. View, Edit, Delete

Use the column visibility toggle to hide fields you don't need. Click headers to sort; configure rows per page and paginate through large fleets.

Search & filters

The search bar matches name, serial, and other indexed fields in real time. Filter chips include:

  • Type. Laptop, Desktop, Monitor, etc.
  • Status. Active, Inactive, Maintenance, or All
  • Workplace. SF HQ, NYC Office, Remote
  • Assigned. Assigned vs unassigned

Combine filters

Filter Type = Laptop, Status = Active, and Workplace = SF HQ to mirror what Carlos expects on the Engineering floor during a walk-through, then cross-check against the Engineering Laptops asset group.

Audit workflow

Carlos uses this sequence every quarter before Maya's sign-off:

  1. 1

    Filter Type to Laptop and Status to Active

    Narrows the list to machines Carlos expects on the floor during the quarterly audit, usually 140+ laptops at Bluewave Labs.

  2. 2

    Add Assigned = Unassigned or search missing QR

    Surface gaps: laptops nobody owns yet, or rows where the QR column shows empty before you walk the Engineering floor.

  3. 3

    Filter Workplace to SF HQ (or each site)

    Run the audit site by site. Sales and Engineering often share a building but sit on different floors, workplace filter keeps the walk manageable.

  4. 4

    Export or bulk-select for follow-up

    Select stragglers and use bulk status updates, or jump to Asset Tagger to print QR labels for everything still missing a code.

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