DEX / Offboarding

Exit Interviews & Offboarding

Capture honest feedback from departing employees, especially engineers, while responses stay structured and actionable for People Ops.

Real-world scenario

Priya Mehta · People Ops Lead at Bluewave Labs

A senior backend engineer gave notice with a two-week window. Priya triggers the exit interview survey on day 3 of notice so he has time to reflect, not a rushed form on his last hour.

Before you begin

  • Published exit interview survey
  • Departure date set in org employee offboarding flow

Overview

DEX offboarding captures structured exit feedback and aligns survey timing with approved departure dates. Integrate with org offboarding in My Organization so managers submit requests, HR approves dates, and DEX handles the survey, no separate Typeform link in a goodbye email.

Exit interview for departing engineer

Survey: Bluewave Exit Interview. Engineering
Send: 3 business days after notice · Reminder: 2 days before last day
Key questions: primary reason for leaving, manager support (1–5), "What would have kept you?" (open text)

Exit survey flow

  1. 1

    Open DEX → Offboarding

    See departures in progress and which exit surveys are pending or complete.

  2. 2

    Configure your exit interview survey

    Build or link a survey focused on reasons for leaving, manager support, and what leadership could improve. Keep it concise.

  3. 3

    Trigger from org offboarding

    When HR approves a departure date, DEX schedules the exit survey to arrive before the last day.

  4. 4

    Deploy with standard DEX mechanics

    Exit surveys use the same deployment engine, unique links, reminders, completion tracking.

  5. 5

    Review in Analysis

    Run sentiment and wordcloud on open text. Look for patterns across departures, not just one person.

Timing builds trust

Sending the survey mid-notice, not on the last day, signals you want thoughtful feedback. Employees rushing to hand off code won't write paragraphs at 5pm Friday.

Org integration

Offboarding requests from managers route through org workflows. DEX waits for an approved departure date before scheduling, so surveys don't go to people whose leave was cancelled or extended.

Pair with IT offboarding tasks (access revocation, laptop return) handled elsewhere in WorkVerge; DEX owns the human feedback loop Priya reports to leadership.

Turn feedback into action

One exit interview is anecdote; six quarters of them is a trend. After each submission:

Confidentiality

Share themes with leadership, not verbatim quotes tied to names, unless the departing employee explicitly agreed to a follow-up conversation.

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