DEX / Analysis

Sentiment Analysis

Score how employees feel from free-text survey answers, fast coverage after pulses, engagement campaigns, and exit interviews.

Real-world scenario

Priya Mehta · People Ops Lead at Bluewave Labs

After the departing engineer's exit interview, Priya runs sentiment on this quarter's exit surveys. His open-text is neutral-to-negative on growth path, consistent with two other engineering exits, worth raising with the VP.

Before you begin

  • Survey with at least one open-text question
  • Responses collected (10+ recommended for meaningful charts)

Overview

Sentiment analysis tells Priya whether open-text answers skew hopeful or frustrated, without reading 147 responses line by line before a leadership meeting. WorkVie AI scores each text field; you validate edge cases and dig into outliers.

Exit interview sentiment. Engineering Q2

Responses analyzed: 8 exit interviews (6 engineering)
Split: 25% positive, 38% neutral, 37% negative
Negative cluster theme: limited senior IC growth path (see Wordcloud)

Run analysis

  1. 1

    Open DEX → Analysis → Sentiment

    You'll pick a survey and optional deployment filter before running analysis.

  2. 2

    Select survey and deployment

    Choose Q2 Engagement or your exit interview survey, narrow to Engineering if that's the story you're telling.

  3. 3

    Run sentiment analysis

    WorkVie AI classifies each open-text answer as positive, neutral, or negative.

  4. 4

    Review distribution charts

    See overall split and filter by folder or workplace to compare teams.

  5. 5

    Drill into negative responses

    Read individual answers behind negative scores, context for action, not just a red bar.

  6. 6

    Share findings

    Export summaries for HR and leadership; pair with wordcloud for theme names.

AI assists, you decide

Sarcasm and short answers sometimes misclassify. Spot-check negative buckets before quoting trends to executives.

When to use it

  • Quarterly engagement. Overall morale after NPS; filter by department
  • Week-1 onboarding pulse. Early warning on manager support or tooling frustration
  • Exit interviews. Pattern detection across departures, not one engineer's gripe

Combine with Wordcloud to name what's driving negative sentiment, "on-call" and "growth" beat a vague "sentiment declined 4 points."

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