WorkVie AI

CMDB Intelligence

WorkVie AI scans your CMDB for missing links, suggests relationship fixes, and explains dependency graphs in plain language, so blast radius and change planning reflect how production actually runs.

Real-world scenario

Alex Kim · VP of IT at Bluewave Labs

Alex's blast-radius answer for prod-api-01 flagged two unlinked domains. He uses CMDB Intelligence to find similar gaps across Platform servers before the quarterly audit.

Before you begin

  • WorkVie AI enabled in org configuration
  • Assets imported or created in ITAM

Overview

CMDB health depends on relationships, servers to domains, devices to employees, services to upstream hosts. WorkVie AI reads those links (and the gaps) and translates them into actionable language. Use it before change windows, audits, or whenever the relationship graph looks sparse.

What you can ask

  • Identify assets missing critical relationships
  • Propose links between servers, domains, devices, and owners
  • Summarize dependency paths for a named change window
  • Highlight teams or workplaces with the weakest link coverage
  • Track improvement after your team applies fixes

Improve CMDB health

  1. 1

    Open WorkVie AI from ITAM or the agent workspace

    Start from ITAM → CMDB or any asset page when you already suspect relationship gaps, or open the full agent for a broader audit.

  2. 2

    Ask about unlinked or orphaned assets

    Example: servers with no domain, devices with no owner, or services missing upstream dependencies.

  3. 3

    Review proposed links and rationale

    The agent explains why a link makes sense, hostname match, workplace assignment, ticket history, and points you to records to confirm.

  4. 4

    Apply fixes in ITAM

    Open each asset from the agent's references and add relationships in the CMDB drawer. Re-run the query to verify health score improvement.

  5. 5

    Re-check blast radius

    Once links are in place, ask for blast radius again so maintenance and decommission plans reflect reality.

Example prompts

Bluewave Labs: Platform team audit

  • "Which servers in Platform have no linked domains?"
  • "Show unlinked devices assigned to Engineering with active tickets."
  • "What should we link to staging-api-02 based on hostname and DNS?"
  • "Summarize CMDB health for prod-api-01\'s dependency chain."

AI suggests, you confirm

WorkVie AI proposes links from patterns in your data. Always confirm in ITAM before treating a suggestion as production truth, especially for shared load balancers and CNAME chains.

Related articles