ITAM / Servers

Server Detail View

Inspect a host, verify it responds to ping, and turn on uptime monitoring, all from one drawer.

Real-world scenario

Carlos Reyes · IT Admin at Bluewave Labs

After updating api.workverge.ai to a new IP, Carlos opens server detail, runs Ping to confirm the box is live, then enables 5-minute uptime monitoring before handing off to QA.

Before you begin

  • ITAM license enabled
  • Server exists in the inventory

Overview

The server detail drawer is where Carlos sanity-checks a host without SSH-ing in. You get the full asset record, a one-click ping, and monitoring controls. For deep observability, jump to the dedicated monitor page from the row actions.

What you see

  • Name, type, IP, username. Identity and access label
  • Provider, region. Where the VM lives
  • Status. Active, Inactive, or Maintenance
  • Price. Original amount plus org-currency conversion when applicable
  • Description, tags. Operator notes

Ping and monitoring

  1. 1

    Click View (eye icon) on a server row

    The detail drawer slides in from the right without leaving the list.

  2. 2

    Review server fields

    Confirm type, IP, provider, status, and cost match what you expect in production.

  3. 3

    Run Ping to test connectivity

    WorkVerge pings the IP and shows output in the drawer, useful right after a migration.

  4. 4

    Toggle uptime monitoring

    Enable checks and pick an interval (3, 5, 30, or 60 minutes). Logs and a weekly chart appear when monitoring is on.

  5. 5

    Open the full Monitor page (optional)

    Click Monitor from the row actions for SLA calculator, history tab, and extended logs.

Ping failed?

A failed ping does not always mean the server is down, firewalls often block ICMP. If ping fails but the app responds in browser, trust your application health check and confirm the IP in Edit Server is correct.

Example

Post-migration check for api-WorkVerge-prod

Carlos opens detail for api-WorkVerge-prod (95.217.8.41). Ping returns in 12 ms. He enables monitoring at 5 minutes, sees the weekly chart populate, and closes the drawer. Maya gets a notification only if checks start failing.

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